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Error 403 when connecting

Hello, I've found your plugin which has very nice features. However I cannot connect to my CRM which is only accessible through https. I use Vtiger 5.0.4, my database is UTF-8 encoded. Can you help me please ? Marc Bovet (marc.bovet at gmail dot com) Here is the log file : ------------------------------------------------------------------------------------- vtigerCRM 5.04 Outlook Addin Log - - 21.01.2009 08:34:03 C# Version - 0.2 ------------------------------------------------------------------------------------- 21.01.2009 08:34:03 ==> Initializing log file successfull 21.01.2009 08:34:03 ==> Vtiger Outlook plugin... 21.01.2009 08:34:04 ==> load config... 21.01.2009 08:34:05 ==> loaded. 21.01.2009 08:34:05 ==> registering buttons : 21.01.2009 08:34:05 ==> commandbars SharpVtigerCRM already exists... 21.01.2009 08:34:05 ==> creating msoButtonIconAndCaption ->SharpLogin 21.01.2009 08:34:05 ==> creating msoButtonIconAndCaption ->SharpAddToVtigerCRM 21.01.2009 08:34:05 ==> creating msoButtonIconAndCaption ->SharpSyncCntsMenu 21.01.2009 08:34:05 ==> creating msoButtonIconAndCaption ->SharpSyncTaskMenu 21.01.2009 08:34:05 ==> creating msoButtonIconAndCaption ->SharpSyncClndrMenu 21.01.2009 08:34:05 ==> creating msoButtonCaption ->SharpPref 21.01.2009 08:34:05 ==> creating msoButtonCaption ->SharpLogout 21.01.2009 08:34:05 ==> creating msoButtonCaption ->SharpvtigerHelp 21.01.2009 08:34:05 ==> creating msoButtonCaption ->SharpvtigerForums 21.01.2009 08:34:05 ==> creating msoButtonCaption ->SharpvtigerAbout 21.01.2009 08:34:05 ==> creating msoButtonIconAndCaption ->SharpAddEmailsButton 21.01.2009 08:34:05 ==> creating msoButtonIconAndCaption ->SharpSyncContactsButton 21.01.2009 08:34:05 ==> creating msoButtonIconAndCaption ->SharpSyncTasksButton 21.01.2009 08:34:05 ==> creating msoButtonIconAndCaption ->SharpSyncCalendarButton 21.01.2009 08:34:05 ==> registering Events... 21.01.2009 08:34:05 ==> Events registered. 21.01.2009 09:18:13 ==> error during loging: L'index se trouve en dehors des limites du tableau. à VtigerOutlookPlugin.Utils.CSoap.PostXmlsync(SoapMessage sm) à VtigerOutlookPlugin.Utils.CSoap.LoginToVtiger(String url, String username, String password) 21.01.2009 09:18:19 ==> error during loging: L'index se trouve en dehors des limites du tableau. à VtigerOutlookPlugin.Utils.CSoap.PostXmlsync(SoapMessage sm) à VtigerOutlookPlugin.Utils.CSoap.LoginToVtiger(String url, String username, String password) 21.01.2009 09:18:57 ==> error during loging: L'index se trouve en dehors des limites du tableau. à VtigerOutlookPlugin.Utils.CSoap.PostXmlsync(SoapMessage sm) à VtigerOutlookPlugin.Utils.CSoap.LoginToVtiger(String url, String username, String password)

i have tried installing and

i have tried installing and receive no response when i open outlook. is there any documentation anywhere?

Office XP compatibility?

Is there any chance to make the plug in work with Outlook XP (2002)?. I installed the dependencies, even the Interops for Office XP but the plug in doesn´t seem to load. Any ideas I could try? Thanks.

Office 2007 SP1

the plugin does not work with the new Outlook version (Service Pack), the buttons do not show up at all

contact information for last post

forums@sigma-networks, jim sturtevant

installed new beta to work with OL2007 & XP

It says unable to login. I also have the vtiger 5.03 plugin installed which I've tried to remove with control panel and the messages. ---- ------------------------------------------------------------------------------------- vtigerCRM 5.04 Outlook Addin Log - - 6/28/2008 9:32:05 AM C# Version - 0.2 ------------------------------------------------------------------------------------- 6/28/2008 9:32:05 AM ==> Initializing log file successfull 6/28/2008 9:32:05 AM ==> Vtiger Outlook plugin... 6/28/2008 9:32:05 AM ==> load config... 6/28/2008 9:32:06 AM ==> loaded. 6/28/2008 9:32:06 AM ==> registering buttons : 6/28/2008 9:32:06 AM ==> commandbars SharpVtigerCRM already exists... 6/28/2008 9:32:06 AM ==> creating msoButtonIconAndCaption ->SharpLogin 6/28/2008 9:32:06 AM ==> creating msoButtonIconAndCaption ->SharpAddToVtigerCRM 6/28/2008 9:32:06 AM ==> creating msoButtonIconAndCaption ->SharpSyncCntsMenu 6/28/2008 9:32:06 AM ==> creating msoButtonIconAndCaption ->SharpSyncTaskMenu 6/28/2008 9:32:06 AM ==> creating msoButtonIconAndCaption ->SharpSyncClndrMenu 6/28/2008 9:32:06 AM ==> creating msoButtonCaption ->SharpPref 6/28/2008 9:32:06 AM ==> creating msoButtonCaption ->SharpLogout 6/28/2008 9:32:06 AM ==> creating msoButtonCaption ->SharpvtigerHelp 6/28/2008 9:32:06 AM ==> creating msoButtonCaption ->SharpvtigerForums 6/28/2008 9:32:06 AM ==> creating msoButtonCaption ->SharpvtigerAbout 6/28/2008 9:32:06 AM ==> creating msoButtonIconAndCaption ->SharpAddEmailsButton 6/28/2008 9:32:06 AM ==> creating msoButtonIconAndCaption ->SharpSyncContactsButton 6/28/2008 9:32:06 AM ==> creating msoButtonIconAndCaption ->SharpSyncTasksButton 6/28/2008 9:32:06 AM ==> creating msoButtonIconAndCaption ->SharpSyncCalendarButton 6/28/2008 9:32:06 AM ==> registering Events... 6/28/2008 9:32:06 AM ==> Events registered. 6/28/2008 9:32:49 AM ==> error during loging: <?xml version="1.0" encoding="UTF-8"?>TRUEShori40d4Unexpected XML declaration. The XML declaration must be the first node in the document, and no white space characters are allowed to appear before it. Line 3, position 3.

Hi Jim, Thanks for your

Hi Jim, Thanks for your report, sorry I did not think about checking this forum at all… It appears to me that your server is sending a truncated XML response… Could you try please to connect on the vtiger test server : http://en.vtiger.com with the plugin ? login and pass : admin Thanks.